Data Protection
This Data Protection notice explains how Tenerife Entertainment Scene processes personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Spanish data protection law (LOPDGDD).
1. Data Controller
The data controller for this platform is Tenerife Entertainment Scene. For any queries regarding your data, please contact us using the contact details available on the website.
2. Data we collect
We may collect and process the following data:
- Name and display name
- Email address
- Account and login information
- Profile and listing information (acts, venues, gigs, menus, images, posters)
- Contact details such as phone number or social media links
- Usage data (pages visited, interactions, clicks)
- Technical data such as IP address, browser type, and device information
3. How we use your data
Your data is used to:
- Provide and operate the platform
- Display listings, profiles, and public content
- Allow users to create, edit, and manage accounts
- Enable features such as reviews, replies, and uploads
- Improve the platform and user experience
- Ensure security and prevent abuse
- Comply with legal obligations
4. Legal basis for processing
We process personal data under one or more of the following legal bases:
- Consent (where you provide it)
- Contractual necessity (to provide the service)
- Legitimate interests (to improve and secure the platform)
- Legal obligations
5. Data sharing
We do not sell your personal data. Data may be shared with:
- Hosting providers and technical service providers
- Legal authorities where required by law
- Platform administrators for moderation and support
6. Data retention
We retain data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. When accounts are closed, data may be deleted, anonymised, or retained where required.
7. Your rights
Under GDPR and Spanish law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (right to be forgotten)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
8. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.
9. Cookies and tracking
The platform may use cookies or similar technologies to improve functionality and analyse usage. You can control cookies through your browser settings.
10. Third-party links
The platform may link to external websites such as social media or booking services. We are not responsible for their privacy practices.
11. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
12. Updates
This Data Protection notice may be updated from time to time. Continued use of the platform means you accept any updates.
Last updated: 1 April 2026
